Speak To The Furniture Specialists

39-41 High St, Potters Bar, EN6 5AJ

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from Oliver Matthews?

For online orders of furniture we offer a free delivery service within a 70 mile radius of our store for orders of £750 or more. Charges apply for further distances and the price is calculated at checkout. If your address is not included please contact us for a delivery quote.

For online orders of smaller accessory items we offer a free delivery service on orders over £180. Delivery of orders under £180 will be charged at £15. If your address is not included please contact us for a delivery quote.

Which payment methods are accepted at Oliver Matthews?

All major debit and credit cards are accepted except for American Express, this is not accepted at the moment. Alternatively we accept payment via paypal.

How long will delivery take?

Delivery times vary between products. The products delivery time is stipulated on the product page. Once an item is ready for delivery you will be notified.

How secure is shopping at Oliver Matthews? Is my data protected?

Yes your data is protected. All payment information is encrypted so you can shop knowing your information is safe.

What exactly happens after ordering?

An order confirmation will be sent, at this point if you notice any errors with your order please contact us. Once your goods are ready for delivery you will be contacted to arrange a convenient delivery time

Who are Oliver Matthews?

We are a family run business who, since 1958, specialise in making hand made British bespoke sofas and chairs. All our own bespoke sofas are made using solid beech in our Buckinghamshire workshop and come with a lifetime guarantee. We also have a huge selection of living room, dining room and bedroom furniture as well as designer sofas to choose from.

Send us an email

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Please email us any enquiries and one of our furniture specialists will get back to you

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Call to speak to one of our furniture specialists

Opening Hours

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Monday – Saturday 10.00am – 6.00pm

Sunday 11.00am – 5.00pm

Closed 23rd, 24th & 25th December

Bank Holidays 10.00am – 5.00pm

Head office

Uniquemade Limited, Lincoln Road, Cressex Business Park, High Wycombe, HP12 3QZ
Company Number 02757905